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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Zak Sandeman

February 16, 2026

5  out of  5
rating by Zak Sandeman
"I worked with Danny Massey across a number of issues where I joined State Farm, left State Farm, then returned to State Farm after a home I was purchasing did not meet my inspection requirements. Danny was efficient and thorough and responsive and overall just extremely helpful during a time where I was creating confusion due to my own errors. He was awesome. Thank you Danny!"
We responded:
"Thanks for the review. Danny is awesome and brings 20 years of experience. Happy we were able to help you out. "
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Amy Harmon

November 18, 2025

5  out of  5
rating by Amy Harmon
"Olivia helped me reduce my insurance bill:)"
We responded:
"Thanks, Amy. So happy we were able to save you some money. "
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Gabriel LeGrand

November 14, 2025

5  out of  5
rating by Gabriel LeGrand
"Olivia has been nothing but responsive and helpful with all of my insurance needs!"
We responded:
"Great to hear. We strive to support our customers. "
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SilverBulletInc Commercial/Residential Remodeling

November 6, 2025

1  out of  5
rating by SilverBulletInc Commercial/Residential Remodeling
"I have had huge issues with an incorrectly cut check after a flood from heavy rains in mid August. My basement is still in disrepair, the office staff, especially Mateo has been un helpful and rude. My family can not use a 3rd of our home because of red tape and bad communication between departments. Yet they see fit to keep on collecting my payment. I have never had a home claim in almost 15 years of being a client. I would wish this experience on my enemies."
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Jaylynn Vana

November 1, 2025

5  out of  5
rating by Jaylynn Vana
"Liv was very helpful at setting up my car and renter’s insurance. It was quick and easy. She was able to thoroughly answer all my questions!"
We responded:
"Really appreciate the positive review. Thanks so much. "
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Lisa Ruiz

October 9, 2025

5  out of  5
rating by Lisa Ruiz
"Niko and his whole team have been amazing throughout the years since we moved to Yorkville. Always available to answer any questions and are always friendly and courteous whenever I speak with them. A shout out to Mandy, Lisa, and Mateo most recently as we unfortunately had a fire in ourhome and he assisted with getting appropriate paperwork scanned into the file and mailed to the appropriate place. Mandy and Lisa are phenomenal, knowledgeable, and incredibly responsive. Thank you Niko and your team!!"
We responded:
"So happy we were able to help you during such a challenging time. We really appreciate the kind words. "
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Donna Huntley

October 4, 2025

5  out of  5
rating by Donna Huntley
"I am very much happy because my insurance its alot cheaper than progressive. I hope it wont get so high like progressive insurance I really got upset on progressive increasing without any valid reason. Thank you State farm you are a life saver to a single mom like me."
We responded:
"Thank you for the kind review. I’m so happy we were able to save you money and help you out. "
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Muhammad Khan

October 1, 2025

5  out of  5
rating by Muhammad Khan
"Great team members always helps out immediately"
We responded:
"Thanks for the review. "
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Karolina Lenart

September 26, 2025

5  out of  5
rating by Karolina Lenart
"I had the pleasure of working with Mandy for my home & auto insurance, and I couldn’t be more impressed with her professionalism and dedication. From the moment I reached out, Mandy made the entire process seamless and stress-free. She took the time to explain all the options available, answered my endless questions with patience, and provided clear recommendations based on my needs. What truly stood out was her genuine care and attention to detail—she didn’t just sell me a policy; she ensured I had the right coverage for my home/auto and peace of mind. Mandy was always prompt with communication, easy to reach, and went above and beyond to make sure I understood every step. I highly recommend Mandy to anyone looking for an insurance agent who is knowledgeable, trustworthy, and truly invested in her clients. Thank you, Mandy, for your excellent service! And thank you for the kind welcome to the State Farm Family 😊"
We responded:
"Thanks for the review. Mandy is amazing and has been with me for 20 years. So happy we were able to help you out. "
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Amy Walsh

September 17, 2025

5  out of  5
rating by Amy Walsh
"Mandy always provides excellent customer service. We have been with this agency for over 10 years and they are always willing to work with us when we need something."
We responded:
"Thanks Amy. We pride ourselves on our customer service. Really appreciate your business. "
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Miriam Johnson

September 4, 2025

5  out of  5
rating by Miriam Johnson
"Niko Villacci and Amanda Johnson are AMAZING!!! Amanda is always willing to help and is always so friendly and knowledgeable. I know we are always taken care of! Thank you!"
We responded:
"Really appreciate the review. Thanks so much. "
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Madison Gossman

August 7, 2025

5  out of  5
rating by Madison Gossman
"Olivia was absolutely amazing and so helpful! She made the whole process so smooth & easy. I appreciate all the help and recommendations!! 5 star service & 5 star personality."
We responded:
"Thanks Madison. Olivia is great so happy she was able to help you out. "
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Rebecca Slack

August 7, 2025

5  out of  5
rating by Rebecca Slack
"Olivia was very helpful in helping me with a lower cost insurance policy. I would recommend using State Farm for all your insurance needs!"
We responded:
"Glad we could save you some money with State Farm. "
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Nick S

August 1, 2025

5  out of  5
rating by Nick S
"Working with Niko Villacci’s office has been great. They are quick to help with anything you need and talking with Amanda or one of the ladies in the office always brings a smile to your face.100% recommend the Niko Villacci Agency!"
We responded:
"Thanks Nick. Glad we could help you out. "
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Lauren Reyes

July 30, 2025

5  out of  5
rating by Lauren Reyes
"Amanda is amazing! I have had state farm for years & as long as Amanda is there, i will be a customer because she is always so helpful & very prompt with responding to any questions/concerns I have!"
We responded:
"Thanks so much for the review. Amanda has been with us for 20 years and does a great job. "
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Matthew Johnson

July 23, 2025

1  out of  5
rating by Matthew Johnson
"Sold house, told them when to stop the homeowners, they did it a month early, 3 months later still waiting to get a refund check from them, and guess what Today i got a bill from them saying I own them money for the homeowners. I dont trust them. Worst agent office I have ever ran across."
We responded:
"Matthew you are not our customer but took over a relatives account that we had a great relationship with for over 10 years. This was a unique situation that required multiple changes to the policy including the name. We worked with you diligently to take care of this. I understand this was difficult times and that is why we continued to see this through to the finish and make sure you were taken care of. Our staff takes great pride in our jobs and truly care about our customers."
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David

July 9, 2025

5  out of  5
rating by David
"The best Insurance company ever ! Good people with values and integrity ."
We responded:
"Thanks so much for the kind review. "
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Michelle Quinn

June 28, 2025

5  out of  5
rating by Michelle Quinn
"Olivia was able to help save both parents and me money by switching to State Farm."
We responded:
"Thanks Michelle appreciate the referral "
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Addisu Alene

June 27, 2025

5  out of  5
rating by Addisu Alene
"They are easily availabe by phone or email to respond to any inquiries. I bundled my two cars and a family residence home under their policies, and I did not have any propblem."
We responded:
"Thanks so much for the review "
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Gracie H

May 22, 2025

5  out of  5
rating by Gracie H
"Lisa is amazing! She has helped me throughout many years of being with State Farm! She is pleasant and very professional! Thank you for the great service every time I need help!"
We responded:
"So happy we could help. Thanks for your business "
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Theodore Bazos

May 3, 2025

2  out of  5
rating by Theodore Bazos
"Bill went up 10 dollars with no notice , for no reason. Once I moved they never updated the information like they said they would I had to call and remind them. Not a good experience so far"
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Michelle Milano

February 3, 2025

5  out of  5
rating by Michelle Milano
"They ALWAYS have my back! Been with them for years and they ALWAYS take care of me!!"
We responded:
"Thanks Michelle. Really appreciate your business. "
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Airika Hartzog

January 30, 2025

5  out of  5
rating by Airika Hartzog
"Like a good neighbor State Farm is there . Lisa assisted me with my policy , and answered all my questions and concerns . I highly recommend this office as they are organized , knowledgeable and efficient. I am very happy with the level of customer service ."
We responded:
"Thanks so much Airika. Lisa is awesome and I’m so happy she was able to help you with all your insurance needs. "
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Daniel VanTilburg

January 30, 2025

5  out of  5
rating by Daniel VanTilburg
"Always looking out for me! Would recommend Niko and Mandy"
We responded:
"Thanks Daniel. Mandy has been with me for 20 years and truly loves our customers. Appreciate your business. "
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Lora Noel

January 22, 2025

5  out of  5
rating by Lora Noel
"Needed new insurance and they gave me a much better deal than what I was paying before. Great experience with quick communication. Thanks Olivia!"
We responded:
"Glad we could help you out and save you some money. "